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The U.S. advertising industry founded the National Advertising Division (NAD) and the National Advertising Review Boardin 1971 as a system of independent industry self-regulation to build consumer trust in advertising and support fair competition in the marketplace. NAD holds national advertising across all media types to high standards of truth and accuracy by reviewing truth-in-advertising challenges from businesses, trade associations, consumers, or on its own initiative. Through its work, thousands of misleading advertising claims have been removed from the marketplace and NAD’s case decisions represent the single largest body of advertising law in the country.
NAD 2024: Charting the Global Future of Ad Law
September 16-17, 2024 in New York City
Program Impact
Over its 50-year history, NAD has published thousands of decisions and has become the leading voice in providing guidance for truthful and transparent advertising. NAD reviews advertising in any industry and advertising format and often addresses cutting-edge advertising issues before regulatory guidance is available.
Recent Decisions
Summaries of all NAD case decisions, including appeals. Case Summaries
Upcoming Events
NAD's upcoming events and speaking engagements. Access Events
Policies & Procedures
NAD/NARB Procedures and FTC Resolution of Referrals. Read the Policies & Procedures
Resource Library
Topical digests, NAD podcasts, blogs, videos, and more. Access Resources
NAD Challenges
The NAD Challenge process brings value to business by leveling the playing field and enhancing consumer trust in the marketplace.
Fast-Track SWIFT
Single-issue advertising cases with decisions in 20 business days.
Standard Track
Open to a variety of case types with decisions 20 business days following the final meeting.
Complex Track
Cases requiring complex substantiation with decisions 30 business days following the final meeting.
NAD’s Monitoring Program
As part of its public interest mission to ensure consumers receive truthful and accurate advertising messages, NAD initiates approximately 20-25% of its cases each year based on its own monitoring of advertising in a wide variety of product categories. The goal of NAD’s monitoring cases is to expand the universe of advertising claims that are reviewed for truth and transparency and provide guidance for future advertising. In determining whether to open a monitoring case, NAD considers whether the advertising meets one or more of the following criteria:
- Targets a vulnerable population (elderly, children, special needs, etc.);
- Capitalizes on consumer fears or misunderstanding;
- Fills a gap in regulatory efforts of the FTC and state AGs;
- Addresses novel or emerging issue of interest for the advertising industry;
- Concerns claims that consumers cannot evaluate for themselves;
- Achieves diversity among industries that historically participate in self-regulation.
Frequently Asked Questions
NAD Annual Reports:
The NAD Annual Report includes a year in review, exclusive insight on ad law case trends, a wrap-up of each year’s annual conference, and an extensive summary of the year’s casework.
Recent Decisions
Decision
National Advertising Division Recommends T-Mobile Discontinue or Modify “Price Lock” Claim for 5G Home Internet Service
New York, NY – June 17, 2024 – The National Advertising Division recommended that T-Mobile US discontinue its “Price Lock” claim for 5G home internet service or modify the claim to explain how T-Mobile’s “Price Lock” policy differs from a “price lock” which locks the price for the term of a service.
Read the Decision Summary
Decision
National Advertising Division Recommends Agendia Modify or Discontinue Certain Claims for MammaPrint and BluePrint Breast Cancer Tests
New York, NY – June 13, 2024 – The National Advertising Division recommended that Agendia modify or discontinue certain claims regarding the superiority of its MammaPrint and BluePrint tests for black women, including claims that GHI’s Oncotype DX test is inappropriate for black women and that it is biased,...
Read the Decision Summary
Decision
Following National Advertising Division Challenge, Perfect Play Voluntarily Discontinues Earnings Claim for Solitaire Smash Mobile App Game
New York, NY – June 12, 2024 – Following a challenge brought by the National Advertising Division as part of its routine monitoring program, Perfect Play voluntarily discontinued the claim that consumers can win significant amounts of money by playing its Solitaire Smash mobile app game.
Read the Decision Summary
Decision
National Advertising Division Recommends Telecom Business Solutions Modify its AI-Pro Advertising to Avoid Confusion with ChatGPT and OpenAI
New York, NY – June 11, 2024 – BBB National Programs’ National Advertising Division recommended that Telecom Business Solutions d/b/a AI-Pro.org, modify its AI-Pro advertising, which uses the terms “ChatGPT” and “GPT4,” to avoid confusion about the nature of AI-Pro’s products and services and its...
Read the Decision Summary
BBB National Programs provides summaries of all case decisions in the Case Decision Summary library. For the full text of National Advertising Division, National Advertising Review Board, and Children’s Advertising Review Unit decisions, subscribe to the Online Archive. For members of the press, the full text of any BBB National Programs decision is available by emailing the request to press@bbbnp.org.
Upcoming Events
9th Anti-Ageing Skin Care Conference
Annie Ugurlayan, Assistant Director, National Advertising Division, BBB National Programs will discuss US Advertising Self-Regulation’s Overview of Anti-Ageing Claims in the Beauty Industry
Jun 26, 2024 London, UK
ACI-CRN Dietary Supplements Conference
Eric Unis, Attorney, National Advertising Division, BBB National Programs will lead a discussion on Critical Takeaways from the Latest Dietary Supplement Advertising Decisions Issued by the National A ...
Jun 26, 2024 New York, NY
Happi & Nutraceuticals World Wellness Conference & Tabletop Exhibition
Annie Ugurlayan, Assistant Director, National Advertising Division, BBB National Programs will discuss product claims
Sep 12, 2024 New York, NY
NAD 2024: Charting the Global Future of Ad Law
The National Advertising Division (NAD) annual conference, NAD 2024, will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes ...
Sep 16, 2024 New York, NY
September 16-17, 2024
NAD 2024: Register Now
Register now for NAD 2024, where an all-star line-up of speakers will explore the legal challenges advertisers and marketers are navigating in the advertising landscape. This year’s in-person event is on September 16-17 in New York, NY.
Subscribe to Ad Law Insights
A monthly newsletter with insights on recent ad law cases, industry news, monthly ad law trends from NAD Vice President Laura Brett, and more.
Subscribe
NAD Annual Report
The 2023 Annual Report, a year in review for the National Advertising Division, includes exclusive insight on ad law case trends, a wrap-up of NAD 2023, and an extensive summary of NAD case work over the last year.
View Report
NAD 50th
In 1971, the advertising industry established the U.S. mechanism of independent industry self-regulation. For the last 50 years, companies have held each other to a higher standard of truth in advertising.
Visit NAD50th.org
September 16-17, 2024
NAD 2024: Register Now
Register now for NAD 2024, where an all-star line-up of speakers will explore the legal challenges advertisers and marketers are navigating in the advertising landscape. This year’s in-person event is on September 16-17 in New York, NY.
Subscribe to Ad Law Insights
A monthly newsletter with insights on recent ad law cases, industry news, monthly ad law trends from NAD Vice President Laura Brett, and more.
Subscribe
NAD Annual Report
The 2023 Annual Report, a year in review for the National Advertising Division, includes exclusive insight on ad law case trends, a wrap-up of NAD 2023, and an extensive summary of NAD case work over the last year.
View Report
NAD 50th
In 1971, the advertising industry established the U.S. mechanism of independent industry self-regulation. For the last 50 years, companies have held each other to a higher standard of truth in advertising.
Visit NAD50th.org
Policies & Procedures
Any company, consumer, or non-governmental organization, including trade associations and non-profit organizations, can file a challenge with NAD.We handle about 150 cases each year and our decisions represent the single largest body of advertising decisions in the United States. The NAD | NARB Policies and Procedures describe the details and parameters of NAD's challenge review process. When an advertiser declines to participate in the NAD process or decides not to comply with NAD’s decision, NAD will refer the matter to the Federal Trade Commission (FTC). The FTC will review the matter for possible enforcement action.
Frequently Asked Questions
What is the National Advertising Division, or NAD?
Is NAD affiliated with the government?
What is the definition of "advertising"?
I received a letter from NAD – do I have to respond?
How do I file a challenge?
What is the difference between a Fast-Track SWIFT, Standard Track, and Complex Track challenge?
Is there a filing fee?
What happens after a case has been decided?
Read FAQs about:
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